Shipments and returns

Your package shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via our courier with tracking. Whichever shipment choice you make, we will provide you with the required information to ensure progress is monitored.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Phytosanitary and CITES certificates can be provided on request.

Boxes are amply sized and your items are well-protected.

Packages can also be picked up at no cost from the nursery in Swellendam.